Terms of service
📜 Terms of Service – Rivyara Jewels
Welcome to Rivyara Jewels!
By accessing or making a purchase through our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. Overview
These Terms of Service apply to all users of the Rivyara Jewels website, including browsers, customers, merchants, and contributors.
By visiting or purchasing from our site, you agree to comply with these terms and conditions.
2. Eligibility
To use this website, you must:
a. Be at least 18 years old, or use the website under parental or guardian supervision.
b. Provide accurate, complete, and current account, shipping, and billing details.
3. Products & Pricing
a. Each piece from Rivyara Jewels is handcrafted, and minor variations in design or color may occur — this reflects the individuality of artisanal craftsmanship.
b. Prices are listed in INR and are subject to change without prior notice.
c. All products are anti-tarnish and undergo thorough quality checks before dispatch.
4. Orders & Payments
a. Rivyara Jewels reserves the right to cancel or refuse any order at our discretion.
b. Payments must be completed before dispatch. We accept UPI, credit/debit cards, digital wallets, and Cash on Delivery (if available).
c. In case of payment failure, chargebacks, or suspicious activity, orders may be automatically cancelled.
5. Shipping
Please refer to our Shipping Policy for complete details regarding order processing, delivery timelines, and shipping partners.
6. Returns & Exchanges
a. Returns or exchanges are accepted only in case of visible damage or manufacturing defects.
b. A 360° unboxing video is mandatory to process any claim.
c. Return shipping costs are to be borne by the customer.
For full details, please see our Return & Refund Policy.
7. Prohibited Uses
You agree not to use the Rivyara Jewels website or its content for:
- Any unlawful or unauthorized purpose.
- Uploading false, misleading, or malicious information.
- Interfering with the security, functionality, or performance of the site.
8. Intellectual Property
All images, designs, logos, and written content on this website are the exclusive property of Rivyara Jewels.
Any reproduction, modification, or distribution without prior written consent is strictly prohibited.
9. Limitation of Liability
Rivyara Jewels shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
10. Changes to Terms
We reserve the right to update, modify, or replace these terms at any time.
Continued use of our website after such changes signifies your acceptance of the revised Terms of Service.
📞 Contact Us
If you have any questions or concerns regarding these Terms of Service, please reach out to us:
📧 Email: info@rivyarajewels.com
📱 WhatsApp: +91 9891449332